Unified Communications Extend Your Workspace
Unified communications help companies contend with growing communication complexity and increasingly mobile workers who now work everywhere. Employees, business partners, and customers now conduct business with a combination of voice, video, data, and mobility applications.
Without unified communications, disparate voice, video, data, and mobility applications are not as effective as they could be. The result is information overload and misdirected communications that delay decisions, slow down processes, and reduce productivity.
A Complete Unified Communications Solution
Cisco Unified Communications Solutions include network-powered solutions for:
IP telephony: Cisco IP Telephony allows companies to realize the benefits of Voice over IP (VoIP) technology, like the inherent cost savings of communicating through your own private network or the internet, with a suite of media control and IP phone solutions.
Contact center: Cisco Unified Contact Center solutions integrate databases and workflow applications with advanced contact center applications, making it possible to create a virtual contact center where customers can be matched to the most appropriate agents. Given the fact that we operate our Contact Centers, we are experts in this area.
Rich media conferencing: Cisco Unified MeetingPlace provides a complete multimedia conferencing solution for meetings, training sessions, and presentations.
Unified messaging: Cisco Unified Messaging integrates all types of messages (e-Mail, Voice Mail, Fax, Instant messaging, etc.) so they can be easily accessed from a single user interface regardless of location or device.
Unified communications clients: Cisco Unified Personal Communicator offers voice, video, instant messaging, conferencing, and presence information through a single application on a PC or Mac.
Mobility solutions: Cisco Mobile Solutions for Unified Communications combine the convenience, flexibility, and reach of mobile communications with the benefits of Cisco Unified Communications, making it possible for people to communicate the way they want, whether at home, at work, or on the road.
Collaborative work spaces: WebEx and Cisco TelePresence bring people together in a way that's never been done before while reducing travel expenses and carbon footprint.
